Privacy Policy – FIELD SECURITY LTD

Effective Date: 01/05/2024

We are a Security Company, trading as Field Security Ltd (Company Number 15496438) (“we”, “us”, “our” or “FIELD SECURITY”).

Our registered office is at 7 Bell Yard, London, WC2A 2JR.

We are committed to safeguarding your privacy. This policy - together with the FIELD SECURITY policies and procedures and any other documents referred to - sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Our privacy policy is fully compliant with GDPR (General Data Protection Regulation) which is intended to strengthen and unify data protection for all individuals within the EU. For more information on GDPR, please access the following links: https://ico.org.uk/for-organisations/guide-to-the-general-data-protectionregulation-gdpr/

FIELD SECURITY is a “Data Controller,” which means that we are responsible for deciding how we hold and use personal information about you.

We are required - under data protection legislation - to notify you of the information contained in this privacy notice. It is important that you read this notice - together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you - so that you are aware of how and why we are using such information.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, and other details you provide when filling out forms or contacting us.
  • Technical Information: IP address, browser type, operating system, and browsing behavior on our website, collected through cookies and similar technologies.
  • Service Data: Information related to your use of our security services, including access logs, reports, and communications.

How We Use Your Information

We use your information for purposes including:

  • Providing and improving our services.
  • Responding to inquiries and customer service requests.
  • Enhancing website functionality and user experience.
  • Sending updates, promotional materials, or relevant security alerts (with your consent).
  • Complying with legal obligations or protecting our legal rights.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: Trusted third-party vendors assisting us in website maintenance, IT support, or operational needs.
  • Legal Authorities: When required by law, or to protect our rights, safety, and property.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission over the Internet is 100% secure.

Cookies and Tracking Technologies

We use cookies to improve website performance and personalize your experience. You can manage cookie preferences through your browser settings.

Your Rights

Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party. If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please write to us at:

    Field Security Ltd, 7 Bell Yard, London, WC21 2JR or email us at contact@field-security.com

    You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

    Your right to complain If you have any problems with the way that we are handling your personal data, you should contact the Information Commissioner’s Officer (ICO). The ICO can be contacted by telephone on 0303 123 113 - Monday to Friday, between 9am and 5pm - or by email at casework@ico.org.uk.

    You can also visit the ICO’s website by following this link: https://ico.org.uk/

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Changes will be posted on this page with the updated effective date.

Data Controller

The data controller responsible for your personal data are the Directors of Field Security Ltd (Company Number 15496438) Our data protection registration number is C1568343. If you have any questions about this privacy notice or how we handle your personal information, please contact Field Security on 0203 105 0047 or email contact@field-security.com.

Your trust is our priority, and we are dedicated to protecting your privacy.